Privacy Policy


This privacy policy applies to the services of Ottawa Lane, located at Hubblestraat 30. Ottawa Lane respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.

Personal Data We Collect

When you use our website or place an order, we may collect the following personal information:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address

  • Device information

  • Information about your activities on our website

This information is collected only for the purposes described in this privacy policy.

Purpose of Data Processing

We process your personal information for the following purposes:

  • Processing and delivering your orders

  • Providing customer service and support

  • Informing you about your order or account

  • Sending updates, offers, or relevant information (only if you have given consent)

  • Improving our website and services

  • Preventing fraud and misuse

Sharing Data with Third Parties

Your personal data will only be shared with third parties when necessary to provide our services, such as:

  • payment providers

  • shipping and logistics partners

  • IT and hosting providers

Where necessary, we ensure these parties follow appropriate data protection standards.

We do not sell your personal information to third parties.

Data Retention

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.

Cookies

Our website uses cookies and similar technologies to:

  • ensure the website functions properly

  • improve the user experience

  • analyze website usage

  • support marketing and advertising activities

You can adjust your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.

Data Security

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.

Your Rights

You have the right to:

  • access your personal data

  • request correction of your personal data

  • request deletion of your personal data

  • object to the processing of your personal data

  • request data portability

You can submit requests using the contact details below.

Contact Information

If you have any questions about this privacy policy or about how your personal data is handled, please contact us:

Company Name: Ottawa Lane
Address: Hubblestraat 30
Email: info@ottawalane.com